Hi guys,
indeed Rhys I have lots to add!
I used to be the caretaker and one of the main trainers on System Manager I and II, as well as PI Client Tools (DataLink and ProcessBook) when I worked at OSIsoft.
These days I still offer the training using the most up-to-date version of those same OSI materials that we wrote. Because I always look for ways to make the material come alive by solving real-world problems, I have very good success in training.
It helps that I was also a field service engineer and a tech support guy at OSIsoft all at the same time! I also came from industry, I was a process engineer before, and a mix of experience between the technical and the business is always a plus in my opinion. Just like any company, not all OSI trainers are created equal.
Obviously in terms of cost, there can be significant savings in getting a third party to do the training, but it's important to choose someone that has really excellent relationships with OSI. Of course even when someone uses standard OSIsoft material the course can be tailored to the individual client's needs and time limitations/budget.
Personally I don't thing CBT training is the way to go. Think about learning Excel from a CD...you have to play with it. It's just that a good trainer will key in on the things that are most important to start (or continue) playing with, depending on the level of his or her audience. Also to have the time to "screw up" on a training machine is a comforting prospect to those who may be a little more uncomfortable at the helm.
My favourite exercise in the Sys Manager training is setting up an interface from scratch (usually I use OPC since you can download free OPC servers with test tags). This comes after the technical training on setting up an interface and points, so the exercise is around the afternoon of the second day and we take the time to do it end-to-end. Then it's a race to see who can get their tag displaying on a processbook trend on the projector first. Always fun, and always a challenge to work out the kinks. Try doing that from a CBT!
If anyone would like a quote for any PI training in the UK or Europe or anywhere else, just get in touch.
Doug
www.definitconsulting.com