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MacaroniPI
#1 Posted : Friday, August 08, 2008 1:06:40 PM
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Joined: 7/16/2008
Posts: 33
Location: UK
I'd be interested to know what courses everyone has been on from OSI.

I have only been on the Systems Manager I course so far, but I found the course very enjoyable and the opportunity to engage with an experienced trainer and pick his brain on several things was invaluable. I had worked with PI for about 6 months prior to going on the course, and I think, while the SM1 course is very basic, it was still useful to have this experience under my belt as I knew what I wanted to get out of the course. If anyone has sat several courses, can you explain very briefly what level of expertise you would recommend before sitting the course? (eg. would it be worthwhile for a beginner program to take the PI ACE course)

I'd also be interested to know where you sat the course? I went to the training centre in Altenstadt, Germany. The trainer (Hans Gimmler) was great, a funny guy (in his own way!) and fairly straight to the point on most things. He would throw in little hints and tips along the way (speaking from experience, not from the accompanying manual) which were always very interesting, and in some cases essential!

We have the CBT for this course and I must say I find it very bland. The guy reading the course doesn't sound too interested and is more or less just dictating the powerpoint sheets. I don't know if this indicative of how the courses are in the states, and it would probably be foolish to assume so, but it did leave me feeling that perhaps we got the better deal in Germany? Anyone agree?

I also notice another company here in the UK offer PI training, Indian Point. Has anyone used them? Any experiences? It may work out cheaper using them (especially eliminating the cost of oversea travel and longer accomodation) but I just wonder if thats enough to outweigh the benefits of the official courses?

Would be interesting to see what people have to say!
Who ate all the PIs?
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RJK Solutions
#2 Posted : Friday, August 08, 2008 1:22:19 PM
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Joined: 6/20/2008
Posts: 458
Location: Cheshire, United Kingdom.
I am sure Doug will have a lot to say on training given his background Smile

I have been on a couple of courses for system management, PI ProcessBook/Datalink/SDK all in the UK at Capula many years ago. Everything else I have got from experience, I have a knack for understanding things by reading the cover of a manual. What does help is I have an extensive programming background in web & client technologies, so anything PI related is always based on Microsoft latest technologies so the learning curve isn't very steep.

Have watched endless hours of webinars but I have always found hands on the best approach to understand the basics quickly - for some people though this can be a dangerous approach.

I have dabbled with training clients in PI which is good fun but it is always a better session when the client has some exposure to PI before the training.

There a few companies in the UK that offer all sorts of training, usually the best training is to get a custom course that meets your requirements.



OSIsoft PI System Specialists
PI consultancy on PI Systems, PISDK, AFSDK, OLEDB etc and PI custom developments. Well pretty much anything to do with PI!


MacaroniPI
#3 Posted : Friday, August 08, 2008 1:31:26 PM
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Location: UK
Am I right in thinking Indian Point came from Capula?

I agree hands on experience is the best....one of my problems is that my background is 5 years as a microsoft server and services (exchange/citrix/AD/SQL/etc) admin where its very easy to get lazy as most problems you come across have already been experienced (and resolved) so a lot of the learning goes out of the window as every script you ever needed has already been coded etc. you just need to know how to make whats available work in your situation. It was a complete culture shock to come in to PI and find it to be almost like a secret society (until now of course!) but I was looking to specialise in an area, and I was assured that PI was a good system to get to grips with without a background in programming! ;) Maybe this wasn't the best advice?!?
Who ate all the PIs?
RJK Solutions
#4 Posted : Friday, August 08, 2008 1:38:47 PM
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Location: Cheshire, United Kingdom.
Well there are a few sides to PI users in my opinion.

There are the "read only" PI users that will only ever look at PI-DataLink/RtReports style reports or look at some Processbook displays.
Then there are the users that will actually create their own reports, displays and probably write some code (VBA).
You also get the system manager type people that look after 1 or more PI systems and deal with tag creation, interface setup etc.
The other PI user is an all round type of person a combination of the above plus can write their own interfaces etc

Wouldn't say you need a programming background, it helps for products like PI-AF (think object orientated programming). I have met many PI users that are extremenly knowledgable and don't have a programming background.



OSIsoft PI System Specialists
PI consultancy on PI Systems, PISDK, AFSDK, OLEDB etc and PI custom developments. Well pretty much anything to do with PI!


Burnikell1
#5 Posted : Friday, August 08, 2008 1:51:43 PM
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Joined: 7/23/2008
Posts: 31
Location: Cheshire, UK
Hi MacaroniPI,

I did the System Manager Essential Skills I over in Altenstadt, Germany. I thought the course was excellent and Hans Gimmler was a notch above the usual sort of trainers you get in that he was an experienced field engineer and brought this knowledge into the course with him. There were a lot of useful tips passed on which weren't in any of the notes or manuals.

I have also sat the RtReports Administration course. This one was done at a customer site in the US of A, with OSI providing the training. I have mixed thoughts on this one as there were a good deal of errors in the documentation which seemed to have only been found as we were running through the notes, and things didn't work. The guys providing the training were the product specialist and a recent recruit. The other problem (or plus) I found with running it on a customer site rather than at a dedicated training facility was the actual issues the OSI guys had with the installation and what did and didn't install correctly.

I also did the PI Client Fundamentals CBT, which was very dry and delivered nothing new to me that wasn't in a user manual somewhere else.

I generally find the training webinars good where courses aren't always available, and when used in conjunction with the manuals and a bit of hands on can aid with quickly moving forward. There are also snippets in there which I couldn't find documented elsewhere, and its always good to see the experts struggling with things that don't quite work (just like the real world).

I have looked at using Indian Point to deliver training for customers before now. Their courses are based around the OSI courses using the OSI literature and what I thought were reasonably priced for on site delivery, it also frees me up to work on more pressing issues; however my customers have always preferred to get the official PI training or insist I write custom courses for them.

Regards,

Burnikell1


dgcoene
#6 Posted : Friday, August 08, 2008 5:56:26 PM
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Joined: 7/23/2008
Posts: 25
Location: Milan, Italy
Hi guys,

indeed Rhys I have lots to add!

I used to be the caretaker and one of the main trainers on System Manager I and II, as well as PI Client Tools (DataLink and ProcessBook) when I worked at OSIsoft.

These days I still offer the training using the most up-to-date version of those same OSI materials that we wrote. Because I always look for ways to make the material come alive by solving real-world problems, I have very good success in training.

It helps that I was also a field service engineer and a tech support guy at OSIsoft all at the same time! I also came from industry, I was a process engineer before, and a mix of experience between the technical and the business is always a plus in my opinion. Just like any company, not all OSI trainers are created equal.

Obviously in terms of cost, there can be significant savings in getting a third party to do the training, but it's important to choose someone that has really excellent relationships with OSI. Of course even when someone uses standard OSIsoft material the course can be tailored to the individual client's needs and time limitations/budget.

Personally I don't thing CBT training is the way to go. Think about learning Excel from a CD...you have to play with it. It's just that a good trainer will key in on the things that are most important to start (or continue) playing with, depending on the level of his or her audience. Also to have the time to "screw up" on a training machine is a comforting prospect to those who may be a little more uncomfortable at the helm.

My favourite exercise in the Sys Manager training is setting up an interface from scratch (usually I use OPC since you can download free OPC servers with test tags). This comes after the technical training on setting up an interface and points, so the exercise is around the afternoon of the second day and we take the time to do it end-to-end. Then it's a race to see who can get their tag displaying on a processbook trend on the projector first. Always fun, and always a challenge to work out the kinks. Try doing that from a CBT!

If anyone would like a quote for any PI training in the UK or Europe or anywhere else, just get in touch.
Doug
www.definitconsulting.com
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